VAUXHALL ZAFIRA B RECALL

Vauxhall (General Motors UK)have announced that they have begun the mailings for the second recall action for owners of Vauxhall Zafira B models. All owners will be invited to bring their vehicles back to Vauxhall retailers on a staggered basis from 8th August 2016 so that a preventative action can be carried out to protect the vehicles from the risk of fire.

WHY?

While the initial recall achieved the objective of returning vehicles to their original condition, after extensive investigations we have decided to go further and improve the overall robustness of the system.As part of the second recall, we will replace the heater fan resistor with a new wax fuse design, fit a water deflector to address water ingress, check the blower motor and replace if necessary.

This work will be conducted free of charge.

WHAT DO I NEED TO DO?

Until the second recall repairs have been performed, it is important to follow the precautions detailed below:

  • You should only use blower motor fan speed setting 0 or 4

If the blower motor fan is not operating in speed 4 it is recommended to set your fan speed to 0 in order to prevent the possibility of the fuse blowing. Under these circumstances please contact your local Vauxhall retailer to arrange repairs.

ARE ALL ZAFIRAS AFFECTED?

No. The issue affects only Zafira B, not Zafira A or Zafira Tourer. If your Zafira B has electronic climate control (ECC), it is not affected. Vehicles with ECC have an ‘Auto’ button at the top left of the climate control unit.

1. IF YOU HAVE THE ZAFIRA "B" MODEL SHOWN WITH AIR CONDITIONING, YOUR CAR IS AFFECTED

If your Zafira B has Electronic Climate Control (ECC), it is not affected. Please note that both manual air conditioning and climate control have similar-looking controls. However, climate control models have an ‘Auto’ button at the top-left of the unit, as shown.

ZAFIRA B – WITH CLIMATE CONTROL - YOUR VEHICLE IS NOT AFFECTED

2. IF YOU HAVE THE ZAFIRA "A" MODEL SHOWN, YOUR CAR IS NOT AFFECTED

3. IF YOU HAVE A ZAFIRA TOURER LIKE THE MODEL SHOWN, YOUR CAR IS NOT AFFECTED

How can you be sure that Zafira B models equipped with ECC are not affected?

Vehicles equipped with electronic climate control – accounting for 20% of the total volume – are not affected as their heating/ventilation system has a different technical design (LPM System Linear Power Module) without a thermal fuse. The LPM does not allow an improper repair.

How can you be sure that Zafira A and Zafira Tourer models are not affected?

The design as well as the components in the heating and ventilation system of the Zafira A model and the Zafira Tourer are of a different specification.

For more information and support you can contact Tony Levoi directly. Alternatively you can contact the dedicated General Motors UK re-call help line on 0800 026 4970 or you can use the online support service at vauxhall.customerassistance@vauxhall.co.uk.