We are looking for enthusiastic, quality driven, likeable people to

Advise customers in relation to their vehicles' service, repair and purchase needs via email and telephone (this is not a customer facing role), handles their enquiries effectively and ensures that customers are handled professionally in all aspects of their motoring needs.

The key competencies for the role are

Essential Criteria and Competencies for Success

  • Ability to work as part of a team
  • Experience of working to and successfully achieving targets
  • Excellent customer service/people skills delivering services to a high standard.
  • Excellent communication, oral and written both with customer and colleagues
  • Excellent administrative and organisational skills
  • Calm, polite and approachable persona
  • Flexible 'can do' approach
  • Ability to successively use persuasiveness/negotiation techniques
  • Proficient in relevant computer applications and systems

Competitive pay, pension, life assurance, employee car purchase and repair discount scheme along with relevant job training will be available for the successful candidate.

Ref: ACTIVE

Working Hours Mon-Fri 8am to 5pm - 1/3 Saturdays - 8am to 2pm
Location Romford
Salary 21 - 24k OTE
Benefits
Closing Date 31/12/2019

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