Can you deliver class leading customer service? Are you a driven, enthusiastic and motivated individual? Do you thrive in a high energy environment? If so, we are looking for you!

ABOUT YOU

You have a back-round in customer retail / customer services / hospitality (automotive preferred but not essential), an ability to work to targets and deadlines and deliver a class leading customer experience.

ABOUT THE ROLE

• Welcoming customers in a friendly and courteous manner.
• Scheduling vehicles into our workshop using our company diary system.
• Liaising with our workshop to progress and ensure customers are updating and vehicles completed at the promised time.
• Providing class leading customer service, supporting customers with onward travel arrangements, explaining repairs and work that has been completed, handing over vehicles after service work and maintaining excellent relationships with your customers.
• Maintaining product knowledge and updating your knowledge through manufacturer led training.
• Open and active approach to selling incentive.
• Maintaining good housekeeping standards and orderly administration of your work.

HOURS

Monday - Friday 8.00am - 6.00pm with rota’d Saturday’s (8.00am to 2.00pm) with no Sunday or Bank holiday working. Opportunities to work additional hours for additional earning will be available.

PAY

We offer an induction and training package for the first 3 months which is subject to experience and will be agreed on appointment. You then revert to our industry competitive package of £21,000 basic plus a commission plan giving an on target earning of £30,000.

ABOUT TONY LE VOI

Tony Levoi is a local independent business and community employer originating from family roots and is one of Vauxhall’s UK leading retailers, selling and servicing this great British brand across Essex and broader area for over 45 years, with dealerships located at Lakeside Thurrock Grays and Romford.

Our business has been successful in gaining ‘Vauxhall’s Customer Excellence’ awards since its inception in 2013 which is testament to our passion for being open, honest and loyal to our customers which reflects our mission vision “We care about your journey” as true reality.

WHY WORK FOR US?

We offer manufacturer level training which is ongoing in all job role areas along with proven best practice performance pay.

• Pension with company contributions.
• Life Assurance.
• Holiday Commission Pay.
• Discounted Car purchase and finance scheme.
• Discount service and repair scheme.

REQUIREMENTS

• Driving Licence Required.
• The right to work in the UK.
• Front of house and/or customer experience.
• No visa sponsorship is available with this role.